This Privacy Policy explains how Detroit Drain Pros ("we," "us," "our") collects, uses, and protects information when you visit draincleaningdetroit.net or contact us for service.
Information we collect
We collect information you provide directly, such as your name, phone number, email address, service address, and any details you share through our contact form or when you call our dispatch line. We do not ask for or store payment or financial account information through this website.
Analytics and cookies
Like most business websites, we use analytics tools — including Google Analytics and Microsoft Clarity — that place cookies in your browser and collect information such as pages visited, general location, device type, and how you interact with the site. This helps us understand which pages are useful and where to improve. You can disable cookies in your browser settings at any time; doing so may limit some site functionality but will not prevent you from calling or contacting us.
How we use your information
We use the information you provide to respond to service requests, schedule appointments, provide quotes, communicate about your job, and improve our website and services. We do not use your contact information for purposes unrelated to these.
How we share information
We do not sell your personal information. We may share information with service providers who help us operate our business — such as scheduling, call-tracking, or hosting providers — solely to help deliver our services, and only to the extent necessary for them to perform those functions.
Data retention
We retain contact and service information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, and meet legal or accounting obligations.
Your choices
You may ask us to update or delete the contact information we hold about you at any time by reaching out using the information below. You may also opt out of analytics cookies through your browser settings or available opt-out tools.
Children's privacy
Our website and services are intended for adults seeking home service work and are not directed to children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
Contact us
If you have questions about this Privacy Policy or how your information is handled, contact Detroit Drain Pros at (888) 616-9423 or by mail at 910 Detroit Ave, Monroe, MI 48162, or through our contact page.