If water is on the floor or the toilet is overflowing, call (269) 867-9109 directly. Emergencies are dispatched immediately by phone, not by form queue.
Tell us about the drain
Non-emergency callbacks. We read every form within 15 minutes during business hours, by next morning overnight. For emergencies — call the number.
The next 90 seconds of your Detroit Drain Pros call
No call center, no transferred line, no "let me check with my manager." This is exactly what the conversation sounds like.
Phone rings — 1–3 rings
"Detroit Drain Pros, this is [dispatcher name] — what's going on?" That's the opening line. Live person, every time.
90-second triage
Address, problem, urgency. What fixtures are affected, how long, any visible water on the floor. Quick — no script.
Price range over the phone
Based on what you described, we give you the price range right then. Exact flat rate locked on-site after a quick diagnosis.
Truck dispatched
ETA texted to your phone. Tech's name and a photo. Usually on-site within 60 minutes for emergencies.
Not sure if we cover your address?
We service the full Metro Detroit footprint — Wayne, Oakland, Macomb, and Monroe counties — plus most surrounding cities within a 35-mile radius of our Monroe HQ. If you're close to the line, we'll let you know on the call.
View full service areaThe phone is ringing on someone's desk. Make it yours.
If something feels off — slow drain, gurgle, sewer smell, recent storm backup — the dispatcher will talk you through it. Diagnosis on the phone is free. Service is flat-rate. Same flat rate every hour.